Excitel Broadband
Excitel Broadband, founded in 2015, is a software development company based in New Delhi, India, providing high-speed internet services through an end-to-end FTTH network to over 850,000 homes across more than 30 cities in India.
Company Overview
Excitel Broadband was founded in 2015 and is headquartered in New Delhi, Delhi, India. The company operates in the Software Development industry and has grown to become a very large enterprise with a team size of 1,875 employees. Excitel Broadband focuses on delivering high-speed internet services through its end-to-end Fiber to the Home (FTTH) network, serving over 850,000 homes across more than 30 cities in India.
Services Offered
Excitel Broadband provides a variety of broadband plans tailored to different cities in India. Plans start at ₹449 per month and include options with speeds up to 1 Gigabit/s. The company offers unlimited data usage with no data caps and a Cable Cutter™ plan featuring Wi-Fi speeds up to 300 Mbps along with access to 22 OTT applications. Additional offerings include a Mini Home Theatre Plan with a Smart Android Projector and a Smart TV Plan with a 32-inch Smart TV, both featuring 400 Mbps Unlimited Internet.
Network and Coverage
Excitel Broadband operates with a network of over 2,400 partners and has a presence in multiple cities across India, including major urban areas like Delhi NCR, Bangalore, Hyderabad, and Mumbai. The company has regional offices in cities such as Kanpur, Lucknow, Meerut, Gorakhpur, Jaipur, and Patna, ensuring extensive coverage and service availability in various regions.
Customer Support and Service Commitment
Excitel Broadband emphasizes customer satisfaction with 24/7 customer support and a service promise that guarantees connectivity issues will be resolved within four hours. If issues are not addressed within this timeframe, the company compensates customers with extra days of service. Additionally, Excitel offers a shifting facility for relocating internet connections with a one-time charge, making it convenient for customers to maintain their service.
Unique Features
Excitel Broadband distinguishes itself by providing broadband plans with no installation charges and a speed test tool for customers to check their internet speed. The company also offers a variety of OTT benefits, including access to popular platforms like Prime Video, Zee5, and SonyLIV, enhancing the value of its broadband services.
