Ashton Williams
About Ashton Williams
Ashton Williams serves as the Information Technology Service Desk Manager at Floor & Decor, where he has worked since 2015. He has a strong background in IT support and management, with experience in various technologies including Cisco systems and data backup solutions.
Work at Floor & Decor
Ashton Williams has served as the Information Technology Service Desk Manager at Floor & Decor since 2015. In this role, he oversees the IT service desk operations, ensuring efficient support for technology-related issues within the organization. His tenure of nine years reflects his commitment to maintaining high standards of service and support in a retail environment.
Previous Experience in IT Support
Prior to his current position, Ashton Williams worked as a Tier 1 Support Technician at Angel Oak Capital Advisors, LLC from 2013 to 2015. His responsibilities included providing technical support and troubleshooting for clients. Additionally, he worked as a Support Technician 1 at Home Depot At Home Services for nine months in 2013, further enhancing his practical experience in IT support roles.
Education and Expertise
Ashton Williams studied Graphic Design at The Art Institutes from 2007 to 2010, earning a degree in this field. He also completed a program in Information Technology at Year Up Atlanta from 2012 to 2013. His educational background provides a strong foundation for his technical skills and expertise in IT.
Technical Skills and Proficiencies
Ashton possesses extensive experience in configuring and managing Cisco IP Phone CP-8941 systems. He is proficient in using Cisco Unified Communications Manager and Cisco Unity Connection, specifically version 9. His technical skills also include expertise in Veeam 8 for data backup and recovery solutions, as well as managing and deploying Dell PowerEdge T710 servers and Dell Optiplex workstations.