Shawn Hicks
About Shawn Hicks
Shawn Hicks serves as the Regional PRO Director for the Atlantic Coastal region at Floor & Decor, a position he has held since 2016. With over two decades of experience in the flooring industry, he previously worked at Lowe's and The Home Depot in various roles.
Work at Floor & Decor
Shawn Hicks has served as the Regional PRO Director for the Atlantic Coastal region at Floor & Decor since 2016. In this role, he oversees operations and strategies aimed at enhancing the company's professional customer service and sales. His leadership contributes to the growth and development of the regional team, ensuring that Floor & Decor maintains its position as a leading retailer in the flooring and home improvement industry.
Previous Experience in Flooring Industry
Before joining Floor & Decor, Shawn Hicks accumulated extensive experience in the flooring sector. He worked at The Home Depot for 12 years, initially as a Flooring Specialist from 1995 to 2000, and later as a Pro Sales Supervisor from 2004 to 2016. Prior to that, he spent four years as a Flooring Specialist at Lowe's Companies, Inc. from 2000 to 2004. This diverse background provided him with a solid foundation in flooring products and customer service.
Career Progression
Shawn Hicks has demonstrated a steady career progression within the home improvement and flooring industries. Starting as a Flooring Specialist at The Home Depot, he advanced to the role of Pro Sales Supervisor, where he managed sales operations and customer relationships. His transition to Floor & Decor as Regional PRO Director reflects his expertise and commitment to the industry, showcasing his ability to lead teams and drive sales performance.
Expertise in Flooring Sales
With over two decades of experience in the flooring industry, Shawn Hicks possesses significant expertise in flooring sales and customer service. His roles have involved direct interaction with professional customers, providing him with insights into their needs and preferences. This experience enables him to effectively manage teams and develop strategies that enhance customer satisfaction and drive sales growth.