Tami Lombardi
About Tami Lombardi
Tami Lombardi is the Divisional Manager of Workforce and Talent at Floor & Decor, where she has worked since 2017. She oversees recruitment processes and has a strong educational background in Accounting and Business Administration.
Work at Floor & Decor
Tami Lombardi serves as the Divisional Manager of Workforce and Talent at Floor & Decor, a position she has held since 2017. Based in Mesa, Arizona, she oversees various recruitment processes, including drug screening, background checks, onboarding, and I9 compliance. Her role involves conducting weekly team staff meetings that include management, operations, pro team, and design team members. Lombardi also manages the company's social media presence by monitoring online reviews and responding to customer feedback. Notably, she led the grand opening of the largest footprint store in Arizona in August 2017.
Education and Expertise
Tami Lombardi has a solid educational background in business and accounting. She earned a Master of Science (MS) in Accounting from the University of Phoenix, studying from 2007 to 2014. Prior to that, she obtained a Bachelor of Science (BS) in Business Administration, Management, and Operations from the W. P. Carey School of Business at Arizona State University, where she studied from 1999 to 2004. This educational foundation supports her expertise in workforce management and operational leadership.
Background
Before her current role at Floor & Decor, Tami Lombardi worked as an Operations Manager at the same company from 2007 to 2017 in the Phoenix, Arizona area. Her earlier experience includes a position as a Guest Experience Team Leader at Target from 2006 to 2007. This diverse background in operations and customer experience has contributed to her current responsibilities in workforce management.
Achievements
In 2018, Tami Lombardi was recognized as the Customer Experience Manager (CEM) of the Year, highlighting her contributions to customer service excellence within her organization. Additionally, she is responsible for the preparation and management of the annual budget, demonstrating her financial acumen and strategic planning capabilities.