Toney Randle Msm Ba
About Toney Randle Msm Ba
Toney Randle is a Senior Desktop Support Technician with extensive experience in IT support roles across various companies, including IBM and Floor & Decor. He holds multiple degrees in Information Technology and Business Administration and has specialized training in network protocols and SQL Server.
Work at Floor & Decor
Toney Randle currently serves as a Senior Desktop Support Technician at Floor & Decor. He has held this position since 2017, contributing to the company's IT support operations in the Greater Atlanta Area. His role involves providing technical assistance and support for computer systems, ensuring that both hardware and software function effectively within the organization.
Previous Experience in IT Support
Prior to his current role, Toney Randle gained experience in various IT support positions. He worked as an Imaging Specialist at Agile Resources, Inc. for one month in 2015, and as a Partner/Driver at Lyft for five months in 2016. He also held positions as a Field Migration Technician at eBryIT, Inc. and as a Lead Migration Technician for the Walmart Distribution Centers Windows 7 Project at TEKsystems in 2016.
Education and Expertise
Toney Randle has a strong educational background in information technology and management. He studied at Argosy University, where he earned a Master's Degree in Business Administration and Science Management, and later achieved a Doctor of Information Technology. He also holds a Bachelor's Degree in Information Systems Security and an Associate's Degree in Computer Systems Networking from ITT Technical Institute-Duluth.
Technical Skills and Training
Toney Randle has extensive training in various technical areas, including configuring protocols for Cisco Routers and Switches through a Vlan/Lan-Wan Professional Boot Camp. He is proficient in supporting mobile devices, configuring email, and ensuring network connectivity for various platforms. His skills also include experience with Active Directory, SCCM, Microsoft Deployment Toolkit, and SQL Server 2008 and 2012.
Current Role at IBM
In addition to his position at Floor & Decor, Toney Randle has been working at IBM as a Desk Side Support Representative at ATT IQBAR since 2017. In this role, he provides technical support and assistance to end-users, further enhancing his experience in the IT support field.