Kennie Freeman
Tier 1 Support Agent @ Jifiti
About Kennie Freeman
Kennie Freeman Tier 1 Support Agent
Kennie Freeman serves as a Tier 1 Support Agent. In this role, he is responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customers' problems. As the first point of contact for users experiencing difficulties, he ensures that initial support requests are handled efficiently and effectively, maintaining a positive customer experience.
Kennie Freeman Background as US Marine
Kennie Freeman has a background as a US Marine. This experience has likely contributed to his disciplined approach, strong work ethic, and ability to perform under pressure. The skills and values learned in the military, such as teamwork, problem-solving, and adaptability, aid him in his current role in customer support.