Ryan Wagner
About Ryan Wagner
Ryan Wagner serves as the Director of Technical Operations at Kaleyra, where he has worked since 2021. With extensive experience in IT infrastructure and systems management, he has held various roles in notable companies, including Best Buy, SunOpta, and Starkey Hearing Technologies.
Work at Kaleyra
Ryan Wagner has been serving as the Director of Technical Operations at Kaleyra since 2021. In this role, he focuses on overseeing technical operations and ensuring the integration of innovative solutions to meet business needs. His responsibilities include managing system interactions, networks, and security measures to facilitate successful deployments within the organization.
Previous Experience in IT Operations
Prior to his current position, Ryan Wagner held several significant roles in IT operations. He worked at Accenture as an Infrastructure Technical Architect from 2004 to 2010. He then transitioned to Starkey Hearing Technologies, where he served as IT Manager for Servers and Storage from 2010 to 2017. Following that, he was the Director of IT Infrastructure at SunOpta from 2017 to 2019, contributing to the management of IT systems and infrastructure.
Education and Expertise
Ryan Wagner studied at the University of Minnesota, where he earned a Bachelor of Science degree in Chemistry. His academic background supports his expertise in strategic planning, enterprise security management, and crisis mitigation. He excels in understanding the interactions of systems, networks, and security, which enhances his ability to lead technical operations effectively.
Career History and Roles
Ryan Wagner's career spans various roles in IT and technical operations. He began as a Sr. UNIX Administrator at Musicland from 1998 to 2001, followed by a position as a Sr. UNIX Systems Engineer at Best Buy from 2001 to 2004. His extensive experience includes managing compliance with financial regulations during his tenure at Starkey Hearing Technologies, where he was responsible for SOX audits.
Skills and Specializations
Ryan Wagner specializes in breaking down complex projects into manageable tasks, allowing teams to prioritize goals effectively. He adapts to changing technologies to address key business needs and has a proven track record in leading teams to deliver effective solutions in technical operations.