Shruti Tawade
About Shruti Tawade
Shruti Tawade serves as the Deputy General Manager of Client Operations at LitmusWorld, where she has worked since 2021. She holds a Post Graduate Diploma in Management from Welingkar Institute of Management and has extensive experience in procurement and spend analytics.
Work at LitmusWorld
Shruti Tawade has been serving as the Deputy General Manager of Client Operations at LitmusWorld since 2021. In this role, she has managed enterprise-level customer experience programs globally for multiple clients. Her responsibilities include prioritizing requirements based on timelines and overseeing various operational aspects to enhance client satisfaction. Prior to her current position, she worked as Lead - Client Operations at LitmusWorld from 2019 to 2021, where she contributed to the development and execution of client-focused strategies.
Education and Expertise
Shruti Tawade holds a Post Graduate Diploma in Management with a focus on Supply Chain Management from the Welingkar Institute of Management, which she completed from 2017 to 2018. She also earned a Bachelor's degree in Electronics and Telecommunication from the University of Mumbai, studying from 2012 to 2016. Her expertise includes Supplier Information Management and Spend Analytics & Reporting, which she applies in her current role and previous positions.
Background in Procurement at Zycus
Before joining LitmusWorld, Shruti Tawade worked at Zycus from 2016 to 2019. She began her career there as a Procurement Analyst for two years, followed by a role as Senior Procurement Analyst for one year. During her tenure, she implemented and operated Spend Analytics (SaaS) solutions for various Fortune 500/1000 clients. Additionally, she served as a Certified Product Trainer for Zycus’ Spend Analytics tool, iAnalyze, where she mentored new talent.
Core Competencies
Shruti Tawade possesses core competencies in data extraction, ETL (TalEnd) data import requirements, supplier normalization and enrichment, and data categorization. She is skilled in generating various reports, including data analysis, trend analysis, categorization accuracy, and spend monitoring. These competencies have been integral to her roles in both LitmusWorld and Zycus, enabling her to effectively manage client operations and procurement processes.