Tom Burkman
About Tom Burkman
Tom Burkman is a Logistics/International Customer Service Representative at The North Face, where he has worked since 2003. He manages logistics communication and documentation for international shipments, particularly in South America, and holds a degree in Communications from the University of Wisconsin-Stevens Point.
Work at North
Tom Burkman has been employed at The North Face since 2003, serving as a Logistics/International Customer Service Representative. In this role, he is responsible for managing logistics communication and documentation for products distributed in South American countries, including Argentina, Brazil, Chile, and Peru. His duties include overseeing vendor compliance and maintaining shipping logs and forecasts on a daily, weekly, and monthly basis. Additionally, he creates and maintains Standard Operating Procedures (SOP) for international shipments, ensuring efficient operations within the company.
Education and Expertise
Tom Burkman studied at the University of Wisconsin-Stevens Point from 1980 to 1984, where he earned a Bachelor of Science degree with a major in Communications and a minor in English Writing. His academic background includes a focus on Journalism, English, and Communications, equipping him with skills relevant to his current role in logistics and customer service. This educational foundation supports his responsibilities in managing complex logistics operations and communication.
Background
Tom Burkman has a long-standing career in logistics and international customer service, with over two decades of experience at The North Face. His role requires a deep understanding of international shipping processes and vendor management, particularly in the South American market. His background in communications enhances his ability to effectively manage logistics communication and documentation.
Responsibilities and Duties
In his position at The North Face, Tom Burkman is tasked with several key responsibilities. He creates and maintains Standard Operating Procedures (SOP) for international shipments, which are essential for ensuring compliance and efficiency. He also manages logistics communication and documentation for various South American countries, oversees vendor compliance, and maintains shipping logs and forecasts on a regular basis. These tasks are critical for the smooth operation of international logistics.