王俊茹
About 王俊茹
Wang Junru serves as the Customer Service Team Lead at TELUS International in Chengdu, where she has worked since 2019. She focuses on career development for her team and evaluates quality optimization suggestions to enhance client services.
Work at TELUS International
王俊茹 has been employed at TELUS International as a Customer Service Team Lead since 2019. In this role, she is responsible for leading career development initiatives for her team members. Her focus includes analyzing and evaluating quality optimization suggestions aimed at improving client services. She has been with the company for five years, contributing to the enhancement of customer service operations in Chengdu.
Previous Experience in Supply Chain Management
Before joining TELUS International, 王俊茹 worked at 马士基/丹马士 as a Supply Chain Management specialist from 2017 to 2019. During her two-year tenure in Chengdu, she gained valuable experience in supply chain processes and management, which has informed her current role in customer service.
Education and Expertise
王俊茹 studied at 成都理工大学, where she earned a bachelor's degree in English from 2012 to 2016. Her educational background has equipped her with strong communication skills, which are essential in her current position in customer service and team leadership.
Involvement in Business Process Optimization
In her professional capacity, 王俊茹 has been involved in business process optimization projects at both the site and client levels. This involvement reflects her commitment to enhancing operational efficiency and service quality within her organization.