Amarveer Singh
About Amarveer Singh
Amarveer Singh serves as the Vice President of Professional Services and Quality at 3CLogic, where he has worked since 2021. He has over two decades of experience in the technology and call center industries, with a strong background in quality assurance, product management, and managing large teams.
Current Role at 3CLogic
Currently, Amarveer Singh serves as the Vice President of Professional Services and Quality at 3CLogic. He has held this position since 2021 and operates from Noida, Uttar Pradesh, India. In this role, he focuses on enhancing service quality and ensuring the delivery of professional services that meet client expectations.
Previous Experience at 3CLogic
Amarveer Singh has a significant history with 3CLogic, having worked in various capacities. He was the Director of Technical Services from 2013 to 2017 and later served as the Senior Director of Professional Services and Quality from 2018 to 2021. His tenure at 3CLogic has been marked by the establishment of a QA/Testing business strategy that improved revenue and margins while lowering delivery costs.
Career Background
Amarveer Singh's career includes roles at several organizations. He worked at Interra Information Technologies as Senior Director of Engineering for nine months in 2017-2018. Prior to that, he was with Globallogic as Lead QA for six months in 2006-2007 and at Headstrong as Lead QA from 2002 to 2006. His diverse experience spans various aspects of quality assurance and technical services.
Educational Qualifications
Amarveer Singh holds a Bachelor of Science in Chemistry from St. Stephen's College, which he completed from 1996 to 1999. He furthered his education by obtaining a Master of Computer Applications (MCA) from the Institute of Management Technology, Ghaziabad, from 2000 to 2003. His educational background combines science and technology, equipping him with a unique skill set.
Industry Knowledge and Skills
Amarveer Singh possesses extensive knowledge of the Call Center Industry and VoIP technologies. He has a proven ability to integrate these domains to develop value-added solutions. Additionally, he has experience managing large, geographically distributed teams, overseeing over 500 members, which highlights his leadership capabilities.