Matthew R.
About Matthew R.
Matthew R. is a Fraud Specialist at ActBlue, overseeing transaction monitoring and fraud prevention strategies.
Title and Current Position
Matthew R. is currently serving as a Fraud Specialist at ActBlue. He has been in this position since 2020. As a Fraud Specialist, Matthew oversees a transaction-monitoring workflow that reviews an average of 300 transactions daily out of 50,000. He coordinates a team of 29 analysts, managing tasks such as scheduling, training, and quality assurance.
Previous Experience in Fraud Prevention
Before becoming a Fraud Specialist, Matthew worked at ActBlue as a Donor Support Associate in 2020 for 8 months. His experience in this role equipped him with the necessary skills for fraud detection and donor support, laying a solid foundation for his current specialization in fraud prevention strategies at ActBlue.
Career Background and Roles
Matthew has a diverse career background, having worked in various roles such as Crew at Trader Joe's, Petition Verification Specialist at Citizens for Energy Choices, Finance Intern at Kayser Enneking for Florida Senate, and Receptionist at Alligator Realty. Each position has contributed to his comprehensive skill set in operations, client support, and administrative functions.
Educational Background
Matthew holds a Master's degree in Political Campaigning from the University of Florida, which he completed from 2017 to 2019. He also earned Bachelor's degrees in Political Science and International Studies (Europe), as well as a minor in Religion from the same institution between 2014 and 2017. His academic credentials provide a strong foundation in political science, international studies, and religious studies.
Professional Contributions and Responsibilities
At ActBlue, Matthew works closely with the engineering team, representing the fraud department on their data advisory board. He is responsible for developing and executing fraud prevention strategies based on card-not-present fraud trends. Additionally, he uses data from payment protection software and internal metrics to visualize team successes, integrating qualitative data to showcase the team's impact within the company.