Alida
Alida offers a community-centered research platform for customer experience management and insights, serving various industries with tailored solutions and AI-powered analytics.
Services
Alida offers a community-centered research platform focused on customer experience management and customer insights. Their solutions cater to various professional roles, including UX Research, Market Research, Product Research, and Customer Experience. The platform includes features like Audience Management, Feedback & Research, Insights, and Technology with robust privacy and governance controls. Additionally, Alida provides Professional/Managed Services for seamless platform integration and administration.
Industries Served
Alida's platform serves various industries, ensuring versatile application across different sectors. Key industries include Technology, Financial Services, Media & Entertainment, Retail, and Healthcare. Each industry benefits from tailored solutions designed to meet specific business needs and improve customer experiences.
Platform Features
The Alida platform boasts several features aimed at enhancing customer experience and insights. Key features include Audience Management, robust Feedback & Research capabilities, comprehensive Insights, and advanced Technology with high-level privacy and governance controls. The platform's modular SaaS design allows users to select one or multiple products to meet their business requirements efficiently.
Global Presence
Alida supports global operations with a wide-reaching presence that includes offices in Toronto, Vancouver, New York, Seattle, Minneapolis, London, Paris, Munich, Singapore, Manila, and Hong Kong. This extensive network facilitates comprehensive support and service to their global client base.
Corporate Citizenship
Through Alida IMPACT, the company engages in corporate citizenship initiatives focused on community support and technology donations. Alida IMPACT underscores the company's commitment to giving back to the community and leveraging their technology to make positive contributions to society.
Resource Library
Alida provides a comprehensive resource library designed to support learning and development in customer experience and market research. The library includes various materials such as webinars, eBooks, and guides, offering valuable insights and practical knowledge for professionals in these fields.