Ciara Breslin
About Ciara Breslin
Ciara Breslin serves as the Regional Vice President for Global Enterprise Accounts at Alida, bringing over 20 years of experience in customer intelligence. She has held various roles in prominent companies, including Merrill Lynch and Vision Critical, and has a strong academic background with degrees from University College Dublin.
Current Role at Alida
Ciara Breslin serves as the Regional Vice President for Global Enterprise Accounts at Alida. She has held this position since 2021, contributing to the company's mission of leveraging customer insights to enhance client experiences. In her role, she focuses on helping clients connect with their customers throughout their lifecycle, aiming to transform their interactions and overall experiences.
Previous Experience in Customer Success
Before her current role at Alida, Ciara Breslin worked at Vision Critical in various capacities. She served as the Senior Manager of Customer Success from 2012 to 2016, and later as the Sales Director for Technology & Media from 2017 to 2020. Her experience in these roles involved managing customer relationships and driving strategic initiatives to enhance client satisfaction.
Educational Background
Ciara Breslin studied at University College Dublin, where she earned a Bachelor of Arts in Economics and Sociology from 2003 to 2006. She furthered her education at the UCD Michael Smurfit School of Business, achieving a Master of Science in Management from 2006 to 2009. Her academic background provides a strong foundation for her career in business development and customer engagement.
Early Career and Roles
Ciara Breslin began her career in finance, working as an Equity Settlements Specialist at Merrill Lynch in Dublin for five months in 2007. She also held a position as a Market Operations Officer at ANZ in Melbourne for one month in 2008. Following these roles, she transitioned to Citi, where she worked as a Senior Service Representative in Agency & Trust from 2009 to 2010.
Experience in Sales and Marketing
In addition to her roles in customer success and operations, Ciara Breslin has experience in sales and marketing. She worked as an Executive Assistant in Sales & Marketing at Rocky Mountaineer from 2011 to 2012. This diverse experience has equipped her with a comprehensive understanding of customer engagement and business development strategies.