Sara Vukaj
About Sara Vukaj
Sara Vukaj is a Senior Customer Success Manager at Alida, where she has worked since 2023 in Vancouver, British Columbia. She has a background in customer success and consulting, having held positions at Klue, Darktrace, and Deloitte Consulting.
Work at Alida
Sara Vukaj serves as a Senior Customer Success Manager at Alida, a position she has held since 2023. Based in Vancouver, British Columbia, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her role involves collaborating with clients to understand their needs and providing solutions that drive value from Alida's offerings.
Previous Experience at Klue
Prior to her current role, Sara Vukaj worked at Klue, where she held two positions. She was initially a Customer Success Manager from 2021 to 2023, where she contributed to customer engagement and retention strategies. Following this, she advanced to the role of Team Lead from 2022 to 2023, overseeing a team and driving initiatives to improve customer success outcomes.
Experience at Darktrace
Sara Vukaj worked at Darktrace as an Account Executive from 2018 to 2021. In this role, she was responsible for managing client accounts and driving sales strategies within the Vancouver, Canada Area. Her experience at Darktrace contributed to her skills in customer relationship management and sales.
Internship at Deloitte Consulting
In 2016, Sara Vukaj completed a Consulting Internship at Deloitte Consulting in Tirana, Albania, for a duration of five months. This internship provided her with foundational experience in consulting practices and exposure to various business challenges.
Education in International Economics
Sara Vukaj earned a Bachelor’s degree in International Economics from The University of British Columbia. Her academic background equipped her with a solid understanding of economic principles and international market dynamics, which she applies in her professional roles.