allpay Limited

allpay Limited

allpay Limited provides a wide range of payment and disbursement solutions, serving over 200 local authorities and 500 housing associations, and processing £8.4 billion annually.

Payment Solutions Offered by allpay Limited

allpay Limited provides a variety of payment solutions designed to meet the needs of different sectors. These include cash payments, direct debit, credit and debit card payments, and prepaid cards. The company's robust disbursement solutions, including prepaid cards and cash payouts, allow for efficient and secure transactions. The Direct Debit service provided by allpay includes automated re-attempts on failed collections and customer correspondence, ensuring smooth operations.

Data and Analytics Services at allpay Limited

allpay Limited offers a comprehensive data and analytics suite that includes advanced tools for customer account management, file management, and detailed reporting. These tools are designed to enhance the operational efficiency of their clients by providing valuable insights and facilitating informed decision-making. The offering includes a specialized cloud-based portal that enables easy management of prepaid cards and other disbursement solutions.

Partners and Certifications of allpay Limited

allpay Limited has established strategic partnerships with major networks such as the Post Office, Payzone, and PayPoint for cash payments. It also collaborates with industry leaders like Microsoft, Voicescape, and Eckoh. The company is a Bacs Approved Bureau and an Accredited Facilities Management Provider, and it holds multiple ISO certifications, including ISO 9001, ISO 14001, ISO 27001, ISO 45001, and ISO 50001. allpay Limited is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) Level 1, underscoring its commitment to security and quality.

Client Base and Market Reach of allpay Limited

allpay Limited serves over 200 local authorities and 500 housing associations, processing £8.4 billion per year and disbursing £430 million annually. The company has a significant end-customer base of 4.5 million individuals. The tailored payment solutions offered by allpay cater to sectors such as healthcare, housing, local government, central government, credit unions, and debt collection, showcasing the company's diverse market reach and customer-focused approach.

Successful Implementations by allpay Limited

allpay Limited has been successfully providing payment solutions to Great Places Housing Group since 2009, collecting nearly £23 million per annum. The company also supports over 15,000 residents in North East Lincolnshire with its Payout solution. Additionally, allpay has implemented a DTMF tone masking solution for Great Places Housing Group to enhance payment security. The company's dedicated implementation team ensures smooth transitions and effective setup for new clients.

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