Arena
Arena offers AI-driven solutions for converting conversations into transactions, enhancing live entertainment engagement, and supporting publishers with generative AI, trusted by thousands of customers globally.
Services
Arena provides comprehensive solutions across various industries including media, publishing, entertainment, sports, e-commerce, marketplaces, hybrid events, social communities, and education. Key services include Commerce AI, a tool designed to convert conversations into transactions, and a Second-Screen solution tailored for live entertainment and Gen Z engagement. Arena also offers a Generative AI for publishers, which supports content creation and affiliate commerce.
Products
Arena offers a range of products aimed at increasing engagement and conversions. Notable products include Commerce AI, which integrates with platforms like Shopify and WooCommerce, and Live Chat and Live Blog, which are designed to foster real-time interactions and content sharing during live events. The platform includes a variety of features such as polls, Q&A, direct messages, and conversion cards.
Funding and Financials
Arena raised $13.6 million in Series A funding, which has supported the development and expansion of their platform. This financial backing has enabled Arena to enhance their product offerings, such as Commerce AI, Live Blog, and Live Chat, and to provide a variety of pricing plans including Free, Starter, Professional, Business, and Enterprise.
Customer Base and Integrations
Arena's platform is trusted by thousands of customers in over 100 countries. Leading enterprises such as Adobe, Rogers, Microsoft, Fox, Sony, Globo, and Stanford University are among the users of Arena's solutions. The platform supports integration with existing business systems, including WordPress plugins, and features a customer data platform (CDP) for detailed audience segmentation and AI predictive analysis.
Platform Features
Arena's platform is designed to be easily set up and deployed without the need for coding. It supports a range of features aimed at enhancing user engagement and ensuring brand-safe conversations, including tools for community moderation. The platform also supports social media integrations and auto-posting features, helping brands gather first-party data and build rich customer profiles.