Array Behavioral Care
Array Behavioral Care offers comprehensive telepsychiatry solutions across various settings, employing over 400 clinicians and having conducted 2.5 million telehealth encounters since its founding in 1999.
History
Array Behavioral Care was founded in 1999, establishing itself as a pioneer in the telepsychiatry field. With over 23 years of telepsychiatry experience, the company has grown to become the largest telepsychiatry service provider in the United States. In January 2023, Array Behavioral Care secured Series C funding from CVS Health, further solidifying its position in the market. The company has also been named to the 2023 Fortune Best Workplaces in Health Care List.
Services
Array Behavioral Care offers comprehensive telepsychiatry solutions through its OnDemand Care, Scheduled Care, and AtHome Care divisions. These services cover the full continuum of care, from hospital to home. Key offerings include psychiatric assessments, medication management, and therapy. These services are available to various settings, including hospitals, CMHCs, CCBHCs, primary care centers, FQHCs, correctional centers, skilled nursing facilities, schools, substance use clinics, mobile crisis teams, ACT teams, police forces, and digital health apps.
Clinicians
Array Behavioral Care employs over 400 behavioral health clinicians, providing a robust network of specialized professionals. These clinicians offer telepsychiatry services across diverse settings and help facilitate the company's extensive service offerings. The expertise of these clinicians is a critical component of Array Behavioral Care's ability to deliver quality behavioral health services consistently.
Key Statistics
Array Behavioral Care has conducted 2.5 million telehealth encounters, making it one of the most experienced companies in the field. It holds a patient net promoter score of 65, indicating a strong level of patient satisfaction. The company's AtHome Care services cover more than 87 million American lives across all 50 states and DC. Array Behavioral Care has partnered with hundreds of hospitals and health systems, as well as community healthcare organizations and payers of all sizes.
Industry Partnerships and Impact
Array Behavioral Care has developed partnerships with various organizations to expand its reach and impact. The company provides telebehavioral health services to hospitals, CMHCs, CCBHCs, primary care providers, correctional centers, employers, and tribal communities. Array’s services help hospitals and health systems deliver timely behavioral health services to patients in crisis and support primary care providers in offering more holistic care. The telebehavioral health program for correctional centers aims to reduce transportation and personnel costs, while services for employers can lead to increased productivity and reduced absences.