Angel Sokolnicki
About Angel Sokolnicki
Angel Sokolnicki serves as the Director of Client Success at Atlas, where he applies over 18 years of experience in client services and operations management to enhance team performance and customer satisfaction.
Current Role at Atlas
Angel Sokolnicki serves as the Director of Client Success at Atlas since 2022. In this role, Sokolnicki focuses on enhancing client relationships and ensuring customer satisfaction. The position involves overseeing client success initiatives and leading a team dedicated to meeting the needs of B2B customers. Sokolnicki's leadership capabilities contribute to the development of effective strategies that promote client engagement and retention.
Previous Experience in Client Success
Prior to joining Atlas, Sokolnicki held several positions in client success and operations management. From 2015 to 2020, Sokolnicki worked as the Senior Director of Customer Success at Attune in Downers Grove, IL. This role involved managing customer relationships and driving success strategies. Before that, Sokolnicki spent eight years as the Director of Client Operations at MicroTek, where responsibilities included overseeing client operations and enhancing service delivery.
Career Progression at MicroTek
Sokolnicki's career at MicroTek spanned from 2001 to 2015, during which time Sokolnicki held multiple roles. Initially, Sokolnicki worked as an Account Manager for two years, followed by a position as Customer Service Manager for four years. Sokolnicki then advanced to the role of Director of Client Operations, where Sokolnicki was responsible for managing client relationships and operational processes for eight years.
Education and Expertise
Sokolnicki holds a Bachelor of Arts in Management from Benedictine University and an Associate of Science in Management from the College of DuPage. With over 18 years of experience in client services and operations management, Sokolnicki demonstrates expertise in cross-team collaboration, project management, business process improvement, and analytical skills. Sokolnicki advocates for B2B customers, ensuring their needs are effectively met.