BackNine
BackNine offers comprehensive insurance technology solutions, including the BOSS platform for real-time dashboard reporting and Quote & Apply™ for multi-carrier quoting and eApplications, serving a wide range of financial and insurance professionals.
Products
BackNine offers several key products designed for insurance professionals and organizations. The BOSS platform provides real-time dashboard reporting from submission to commission and is supported by over 80 top-rated U.S. carriers. Another flagship product is Quote & Apply™ - a multi-carrier quoting and eApplication tool. Additional features of BOSS include a 'To-Do' task management tool, historical reporting, and instantaneous quoting. BackNine also offers a needs analysis calculator that helps customers determine the right amount of coverage.
Services
BackNine provides 24/7 support for its products, ensuring continuous assistance for clients. The company offers a White Glove service, which handles applications on behalf of agents, and provides various pricing plans, including Agent, White Glove, and SaaS options. The platform supports Enterprise SAML Single Sign-On to enhance security and integration capabilities. Additionally, BackNine ensures data protection with daily backups and disaster recovery plans, replicating customer data to multiple locations.
Integration Partners
BackNine integrates with a range of platforms to enhance its service offerings. Key integration partners include Applied/EZLynx, HawkSoft, InsuranceGig, NowCerts, Redtail, Vertafore, Wealthbox, and Zapier. These integrations enable seamless data exchange and improved workflow efficiencies for users of the BOSS platform and the Quote & Apply™ tool.
Data Security and Compliance
BackNine demonstrates a strong commitment to data security and compliance. The company has achieved SOC 2 Type 2 compliance and utilizes Amazon Web Services (AWS) for its data centers, ensuring compliance with multiple industry standards. Moreover, BackNine uses PCI compliant payment processor SynapseFi for encrypting and processing ACH payments. The commitment to security extends to daily backups of all customer data and a robust disaster recovery strategy that replicates data to at least two different locations.
Industry Partnerships
BackNine has established partnerships with over 80 unique carrier organizations, enhancing its product offerings and market reach. The platform is powered by top-rated U.S. carriers, ensuring reliable and comprehensive coverage options for users. These partnerships are crucial for providing accurate real-time dashboard reporting and a wide array of quoting options through the BOSS platform.
Clientele
BackNine serves a diverse array of clients in the insurance industry, including insurance professionals, agencies, banks, credit unions, and other organizations. The company's product offerings and integration capabilities cater to the varied needs of these clients, providing solutions for managing the entire lifecycle of insurance policies in the cloud.
Location
BackNine is headquartered at 310 N. Westlake Blvd. Ste. 240, Westlake Village, CA 91362. This central location supports the company's operations and facilitates service delivery to its extensive client base across different sectors in the insurance industry.