Bandwidth
Bandwidth is a global communications company headquartered in Raleigh, NC, offering a range of services including APIs, SIP trunking, and emergency calling, with a strong focus on employee wellness and community involvement.
Company Overview
Bandwidth is a communication service provider headquartered in Raleigh, NC. The company supports numerous industries including Healthcare, Finance, Telecommunications, Retail & Ecommerce, and Hospitality & Tourism with a reliable, global Tier-1 network. Bandwidth's offerings include various Communication APIs, Global SIP Trunking, and E911 & Emergency Calling services. With a strong focus on customer satisfaction, Bandwidth provides a range of enterprise tools and services, achieving a customer satisfaction rate of 97% in 2022.
Bandwidth Maestro™
Bandwidth offers a product known as Bandwidth Maestro™, which provides robust communication functionalities. The product enhances connectivity and integration capabilities for businesses, ensuring reliable and secure communication services.
Community Involvement and Partnerships
Bandwidth actively participates in community involvement and maintains multiple partnerships. These include collaborations with WISE (Women in Sales Everywhere), SquadJobs, InHerSight, NC Works Veterans, and Back to Business. These partnerships demonstrate Bandwidth's commitment to community support and gender inclusivity.
Global SIP Trunking and Emergency Services
Bandwidth offers comprehensive Global SIP Trunking and emergency services. These solutions include E911 & Emergency Calling, ensuring secure and scalable voice calling. Bandwidth's network provides direct PSTN connectivity in 65+ countries and full PSTN replacement in 38+ countries, covering 93% of the global economy.
Enterprise Cloud Services
Bandwidth's enterprise cloud services are platform-agnostic, offering powerful SIP and emergency services. These services allow enterprises to customize or integrate communications seamlessly. The company prides itself on providing flexible and scalable solutions that meet the needs of high-volume and enterprise use cases.
Employee Support Programs
Bandwidth emphasizes employee wellness and support through its Whole Person Promise program, which addresses mental, spiritual, and physical well-being. The company offers comprehensive benefits such as 100% company-paid medical, vision, and dental coverage, paid maternity and paternity leave, and 90-minute workout lunches. Additionally, Bandwidth runs the Headliners Internship Program and a Returnship program to support individuals re-entering the corporate workforce.
Awards and Recognitions
Bandwidth has been recognized with multiple awards, highlighting its industry leadership and innovation. Notable accolades include Best of Show at Enterprise Connect 2023, IDC Leader in Worldwide CPaaS 2023, Product of the Year by Internet Telephony 2023, Most Innovative Product by UC Today 2021, Resiliency Award by LogicMonitor 2022, and Top Provider in SIP Trunking by Omdia 2021.