Bensen
Bensen is a Boston-based B2B company specializing in text and online ordering services for restaurants, focusing on a seamless, customizable experience without the need for app downloads.
Company Overview
Bensen, located in Boston, MA, USA, operates in the B2B sector with a focus on engineering, product, and design. Founded in 2018, Bensen is actively serving the United States of America and America/Canada regions. The company is at an early stage with a team size of 2. Bensen was part of the Y Combinator's W19 batch.
Services
Bensen provides an online platform for restaurants that offers text ordering services. The platform is optimized for smartphone users and allows restaurants to engage directly with customers. Bensen's services include customizable online ordering menus with the restaurant's design and branding, customer notifications when orders are ready, and features for sending discounts and promotions to build customer loyalty. Additionally, it supports traditional online ordering, text ordering, and more across iOS, Android, and browsers.
Key Features
Bensen's platform is designed to reduce phone traffic for restaurants by offering a contactless ordering option that helps keep diners and staff safe. No app download is required for customers to place orders, providing convenience and ease of use. Restaurants have full control over the order experience, which includes sending customer notifications, and promotions. The pricing model is tailored to each customer's needs, with a request for a quote option available.
Target Markets
Bensen primarily targets the restaurant industry within the B2B sector, providing solutions to reduce phone traffic and improve customer engagement through online and text ordering. The company serves regions in the United States of America and Canada, aiming to assist restaurants in these areas with their takeout and delivery services.
Y Combinator Participation
Bensen participated in Y Combinator's Winter 2019 (W19) batch. This prestigious startup accelerator program helped the company gain exposure, resources, and support to further develop its offerings and enter the market effectively.