Anu Minz
About Anu Minz
Anu Minz is a Customer Service Manager at Betterhalf.ai, where she has worked since 2022, following her role as Associate Manager of Customer Success since 2020. She has extensive experience in customer service and management, having previously held positions at various companies in India.
Work at Betterhalf
Anu Minz has been associated with Betterhalf.ai since 2020. Initially serving as Associate Manager of Customer Success for four years, she transitioned to the role of Customer Service Manager in 2022. In her current position, she oversees customer service operations, focusing on enhancing customer satisfaction and engagement. Betterhalf.ai is a platform that aims to simplify the matchmaking process, and Anu plays a critical role in ensuring that customer inquiries and issues are addressed effectively.
Previous Employment Experience
Anu Minz has a diverse work history in customer service and support roles. She began her career at Concentrix as a Senior Advisor from 2012 to 2017, where she gained significant experience in customer interaction. Following this, she worked at ISON BPO as a Senior Customer Service Advisor from 2017 to 2019. Anu also held a position at Vision India Services Pvt. Ltd. as an Associate for nine months in 2019. Before joining Betterhalf.ai, she briefly worked at biofie.com as a Back Office Employee in 2020.
Education and Expertise
Anu Minz earned her Bachelor of Arts (BA) degree in Hindi Language and Literature from Marwari College, Ranchi, from 2011 to 2014. Her educational background provides her with strong communication skills, which are essential in her customer service roles. Anu's expertise lies in managing customer relationships and ensuring effective service delivery, contributing to her success in her current position.
Background
Anu Minz is based in Bengaluru, Karnataka, India. She has built her career primarily in customer service and support, with a focus on enhancing customer experiences. Her journey began in Ranchi, Jharkhand, where she worked in various customer service positions before moving to her current role at Betterhalf.ai. Anu's professional experience spans over a decade, showcasing her commitment to the field.