Blue Cross Blue Shield Association
The Blue Cross Blue Shield Association (BCBSA) is an association of 35 independent companies providing comprehensive health coverage and services to over 115 million members across the United States, Washington, D.C., and Puerto Rico.
Services
The Blue Cross Blue Shield Association (BCBSA) offers a wide range of health insurance services through its 35 independent, locally operated companies. Their services cater to individuals, families, and organizations both domestically and internationally. One of their key programs is Blue Cross Blue Shield Global™, providing international health products and services for those who live, work, or travel abroad. BCBSA's Blue Distinction® program acknowledges excellence in healthcare providers, emphasizing quality and specialty care. Additionally, the Federal Employee Program® covers around 5.6 million members, making it the largest single health plan group worldwide.
Blue Distinction Centers
BCBSA's Blue Distinction® program identifies and recognizes doctors and hospitals for high-quality care. The program includes several specialized areas such as general health, wellness, and more complex procedures. The Blue Distinction Centers for Maternity Care program specifically addresses maternal health equity by setting enhanced criteria. This includes collecting demographic data, conducting drills for adverse maternal events, and supporting doula participation. More than 600 hospitals nationwide have been recognized for their superior maternity care. These distinctions aim to guide patients to providers delivering exceptional healthcare services.
Behavioral Health Initiatives
Between 2019 and 2023, BCBSA expanded its network of behavioral health providers by 55%, now including over 450,000 providers across the United States. The organization has over 250 youth mental health programs and collectively invested $44 million in community mental health programs in 2022. One notable initiative includes an investment of $10 million in Boys & Girls Clubs of America to train 48,000 staff members in trauma-informed practices, aiming to provide better mental health support for young people nationwide.
Healthcare Data and Analytics
BCBSA leverages its extensive data capabilities through Blue Cross Blue Shield Axis®. This platform is the largest healthcare data resource in the industry, powering advanced analytics and insights. These capabilities are utilized to enhance healthcare quality and affordability across various service areas. Axis® collects comprehensive healthcare data that support decision-making processes for BCBSA's 35 companies, positively impacting patient care and health outcomes.
Community and Union Support
BCBSA companies provide health coverage to over 17 million unionized workers, retirees, and their families. In 2022, these companies collectively invested $44 million specifically in community mental health programs. BCBSA’s numerous initiatives reflect their commitment to supporting local communities through enhanced mental health programs, training, and nationwide outreach efforts. Additionally, they serve over 115 million members, including those in all 50 states, Washington, D.C., and Puerto Rico, demonstrating their extensive coverage reach and impact.