Eric Callahan
About Eric Callahan
Eric Callahan is a Product Support Specialist at Blueshift, where he has worked remotely since 2022. He has extensive experience in technical support, having held various roles at Experian Data Quality and other organizations.
Work at Blueshift
Eric Callahan has been employed at Blueshift as a Product Support Specialist since 2022. In this role, he supports marketers in utilizing Blueshift's smart hub customer data platform, helping them achieve optimal success. His experience working remotely allows him to assist a diverse range of clients across various locations effectively.
Previous Experience at Experian Data Quality
Prior to his role at Blueshift, Eric Callahan worked at Experian Data Quality for several years. He began as a Technical Support Analyst from 2015 to 2016, then advanced to Senior Technical Support Analyst from 2016 to 2018, and ultimately served as Principal Technical Support Analyst from 2018 to 2020. His progression through these roles highlights his expertise in technical support.
Education and Expertise
Eric Callahan studied Electromechanical Engineering at Wentworth Institute of Technology from 2008 to 2013, earning a solid foundation in engineering principles. He also completed his high school education at Malden Catholic High School, where he obtained his High School Diploma from 2004 to 2008. This educational background supports his technical skills and knowledge in his professional roles.
Early Career Experience
Before his tenure at Experian Data Quality, Eric Callahan gained experience in various roles. He worked as a Mechanical Engineering Intern at Massachusetts Bay Commuter Rail Co. from 2011 to 2012 and as a Civil Engineering Intern for the City of Malden in 2008. Additionally, he held positions as a Home Energy Advisor at Next Step Living in 2014 and as a Member Service Representative at Tufts Health Plan in 2015.