BrainHi
BrainHi, based in San Juan, Puerto Rico, provides AI-powered receptionist services to enhance communication in the healthcare sector, specifically in Healthcare IT.
Company History
BrainHi was founded to address communication challenges faced by medical offices in Puerto Rico following Hurricane Maria. The company aimed to improve the way patients interacted with healthcare providers by developing an automated receptionist service. By enhancing communication efficiency, BrainHi has become a key player in helping local businesses maintain constant and effective contact with their clients.
Services
BrainHi offers an AI-powered automated receptionist service designed to support local businesses, particularly in the healthcare sector. Their service answers missed calls 24/7, engages in client chats, schedules appointments, and addresses administrative questions. This technology ensures that businesses, especially medical offices, can maintain continuous communication with their clients, improving operational efficiency and client satisfaction.
Industry and Sub-industry
BrainHi operates within the healthcare industry, specifically focusing on Healthcare IT. The company leverages artificial intelligence to streamline administrative tasks and communication for medical offices and other healthcare providers. This niche allows BrainHi to innovate in areas critical to the healthcare sector's operation, particularly those related to client interaction and appointment management.
Y Combinator S18 Participation
BrainHi was a participant in Y Combinator's Summer 2018 (S18) batch. This involvement provided the company with valuable resources, mentorship, and the opportunity to scale their business model. Y Combinator's support has been instrumental in BrainHi's early-stage development and growth within the competitive healthcare IT market.
Operational Regions
BrainHi operates primarily from San Juan, Puerto Rico. Additionally, the company serves regions across Latin America and provides services remotely. This geographical reach allows BrainHi to offer their AI receptionist solutions to a broader audience, accommodating both local businesses and clients in more remote or partly remote settings.
