BrainStorm
BrainStorm offers collaboration, productivity, and security solutions with a focus on personalized user adoption and behavioral change through its QuickHelp and Threat Defense platforms.
Services
BrainStorm offers an array of solutions aimed at enhancing productivity and security in the workplace. Their collaboration tools support popular platforms such as Slack, Teams, Webex, and Zoom. They provide productivity tools training for Google Workspace, Microsoft 365, Copilot for Microsoft 365, and Smartsheet. Security solutions include Threat Defense, a human-centered approach to security awareness. Additionally, BrainStorm offers storage tools training for Box and OneDrive.
Products
BrainStorm's key product is QuickHelp, a user adoption platform that personalizes the user experience to empower long-term behavioral change. QuickHelp integrates with tools like ServiceNow and Teams to reduce helpdesk calls. The platform uses big data, machine learning, and human insights to drive user adoption goals. Another significant product is BrainStorm Threat Defense, which includes phishing simulation and security awareness training.
Resources
BrainStorm provides an extensive array of resources to support learning and adoption, including blogs, eBooks, guides, infographics, webinars, and a SaaS Therapy Podcast. They offer various learning formats such as videos, PDF files, and live events to cater to different learning preferences. Communication templates, visual awareness collateral, QuickTips, and adoption templates are also available to assist users.
Partner Program
BrainStorm partners with solution providers, channel resellers, and service providers to extend the reach of its offerings. The partner program is designed to help these partners deliver BrainStorm’s solutions to their customers, enhancing productivity and security through tailored training and user adoption platforms.
Behavior-Based Reporting
BrainStorm's platform includes behavior-based reporting, providing insights into user sentiment and key metrics to track adoption efforts. The reporting features allow organizations to monitor and analyze the effectiveness of their training programs and understand user engagement levels. This data-driven approach helps in tailoring learning experiences based on job role, skill level, and individual needs, ultimately reducing IT overhead and help desk calls.