Carlo Cruz
About Carlo Cruz
Carlo Cruz is a Territory Account Manager at Breakthru Beverage Group, where he has worked since 2023. He has a diverse background in customer success and account management, with previous roles at Eventbrite, Classy.org, and various positions in the hospitality industry.
Work at Breakthru Beverage Group
Carlo Cruz currently serves as a Territory Account Manager at Breakthru Beverage Group, a role he has held since 2023. In this position, he is responsible for managing accounts and driving sales initiatives within his designated territory. His experience in the beverage industry supports his ability to build relationships with clients and enhance sales performance.
Previous Experience at Eventbrite
Before joining Breakthru Beverage Group, Carlo Cruz worked at Eventbrite in various roles. He served as a Customer Success Manager from 2017 to 2018 in the Greater Nashville Area, where he focused on ensuring client satisfaction and retention. Additionally, he held the position of SMB Account Executive from 2016 to 2017 and worked as a Sales Development Representative in 2016.
Experience in the Hospitality Industry
Carlo Cruz has extensive experience in the hospitality sector. He worked as Bar Lead at Queenstown Public House from 2021 to 2022 in San Diego County, California. Prior to that, he held positions as a Bartender at Cutwater from 2022 to 2023 and as an Events Bartender at MIHO from 2021 to 2023. These roles contributed to his skills in customer service and event management.
Education and Expertise
Carlo Cruz studied Business Administration and Management at Baruch College from 2012 to 2014. This educational background provided him with foundational knowledge in business practices and management strategies, which he has applied throughout his career in various customer-facing and managerial roles.
Career Progression and Roles
Throughout his career, Carlo Cruz has held multiple positions that demonstrate his versatility and adaptability. He worked as a Renewal & Expansion Manager at Classy.org in 2021, and prior to that, he was an Assistant Account Manager and Catering Director at CulinArt Managed Dining Services from 2014 to 2015. His roles have spanned customer success, sales, and account management.