Lisa Brown
About Lisa Brown
Lisa Brown is a Senior Customer Service Associate with extensive experience in the insurance and food and beverage industries. She has worked at National General Insurance and USAA, demonstrating strong negotiation skills and proficiency in customer service.
Work at Breakthru Beverage Group
Lisa Brown has been employed at Breakthru Beverage Group as a Senior Customer Service Associate since 2018. In this role, she applies her extensive experience in customer service to support the company's operations in the beverage distribution sector. Her background in the food and beverages industry enhances her ability to address customer needs effectively.
Current Role at National General Insurance
Since 2018, Lisa Brown has served as a Homeowners Insurance Adjuster at National General Insurance. In this position, she utilizes her negotiation skills and customer service expertise to manage claims and assist clients in navigating their insurance needs. Her role is critical in ensuring customer satisfaction and efficient claims processing.
Experience at USAA
Lisa Brown has worked at USAA as an Insurance Professional since 2016. Her responsibilities include providing insurance solutions and support to clients. This role has allowed her to develop a strong understanding of the insurance industry and customer service dynamics, which she applies in her current positions.
Education and Expertise
Lisa Brown earned her Bachelor of Arts in Psychology from Roosevelt University, studying from 1989 to 1994. This academic background supports her understanding of customer behavior and enhances her skills in negotiation and communication. Additionally, she possesses expertise in Microsoft Excel and Microsoft Word, which aids her in managing customer service tasks efficiently.
Background in Food and Beverage Industry
Prior to her current roles, Lisa Brown worked at US Foods as a Food Sales professional from 2011 to 2016. This experience in the food and beverage industry has provided her with valuable insights into customer service and sales, which she leverages in her current positions in insurance and customer service.