Pankaj Kumar
About Pankaj Kumar
Pankaj Kumar is a Lead Infrastructure Support Engineer with extensive experience in technical solutions and system design. He has worked at Tech Data since 2019 and previously held positions at Tata Consultancy Services, HCL Infosystem Limited, and Best Buy Canada.
Work at Breakthru Beverage Group
Pankaj Kumar has been serving as the Lead Infrastructure Support Engineer at Breakthru Beverage Group since 2017. In this role, he is responsible for overseeing infrastructure support and ensuring the reliability of systems. His expertise includes designing data center solutions that align with the company's operational needs. He has contributed to the development of infrastructure strategies that address specific business challenges, enhancing the overall efficiency of the organization.
Current Role at Tech Data
Pankaj Kumar has worked at Tech Data as a System Engineer since 2019. His responsibilities include performing effective discovery of technical and business requirements, providing technical solutions, and offering configuration design expertise to customers and sales teams. He collaborates with partners and teammates to foster a diverse approach to the technical sales process, ensuring that customer needs are met effectively.
Previous Experience at Tata Consultancy Services
Before his tenure at Tech Data, Pankaj Kumar worked at Tata Consultancy Services as a Helpdesk Engineer from 2016 to 2017. In this position, he provided technical support and solutions to clients, contributing to the overall customer service experience. His role involved troubleshooting and resolving technical issues, ensuring that clients received timely assistance.
Background in Engineering Education
Pankaj Kumar studied Computer Science Engineering at Punjab Technical University, where he earned a Bachelor of Technology (B. TECH) degree. He also completed a Bachelor's degree in Computer Science at Punjab College of Engineering and Technology from 2002 to 2006. His educational background has equipped him with the foundational knowledge necessary for his roles in technology and infrastructure support.
Career Progression and Roles
Pankaj Kumar has a diverse career history in the technology sector. He worked at HCL Infosystem Limited as a Team Lead from 2006 to 2015, where he managed teams and projects. He also served as a Product Tester at Best Buy Canada from 2015 to 2016. His extensive experience across different roles has contributed to his expertise in infrastructure support and technical solutions.