Broadly
Broadly offers a range of products and services to help local businesses engage with customers, manage reviews, and streamline operations across various industries.
Products
Broadly offers a suite of products designed to help local businesses streamline their operations and customer engagements. These include Inbox, Reviews, Web Chat, Team, Payments, Campaigns, Dashboard, and Website. Each product is tailored to address different aspects of business management, from handling customer communications to managing payments and creating custom marketing campaigns.
Industries Served
Broadly serves a wide range of industries, ensuring that various business needs are met. These industries include Automotive Services, Home Services, Pet Services, Law Firms, and Dental Practices. By targeting these diverse sectors, Broadly is able to cater its solutions specifically to the challenges and requirements of each industry.
Services
Broadly provides an array of services designed to support and enhance local business operations. These services include Listings Management, Social Media Manager, Social Media Pro, and AudioEye ADA Compliance. By offering these, Broadly helps businesses manage their online presence, ensure compliance with accessibility standards, and engage effectively with their audience on social media.
Customer Engagement Tools
Broadly equips local businesses with tools to engage leads and customers efficiently. These tools include automated review requests, web chat, a consolidated team inbox, text and email communication, saved replies, text-to-pay mobile invoicing, and pay-over-time customer financing. These features help businesses maintain smooth communication, streamline invoicing, and enhance customer satisfaction.
Dashboard and Reporting
Broadly offers a comprehensive dashboard for businesses to monitor feedback and team performance. Additionally, their reporting feature caters to multi-location businesses, providing detailed insights and metrics. This helps businesses track their operations, customer interactions, and overall performance, enabling data-driven decisions to improve service delivery.