Cong Nguyen

Cong Nguyen

Customer Service Coordinator @ Broadvoice

About Cong Nguyen

Cong Nguyen is a Customer Service Coordinator at Broadvoice, where he has worked since 2018. He has previous experience as a Project Engineer at TelePacific Communications and as a Senior Implementation Coordinator at Verizon Business.

Work at Broadvoice

Cong Nguyen has been employed at Broadvoice since 2018, serving as a Customer Service Coordinator. In this role, he is responsible for managing customer inquiries and ensuring a high level of service. His tenure at Broadvoice spans six years, during which he has contributed to the company's customer service initiatives in Northridge, California.

Previous Experience at TelePacific Communications

Before joining Broadvoice, Cong Nguyen worked at TelePacific Communications as a Project Engineer from 2011 to 2014. His role involved overseeing various engineering projects, where he applied his technical skills and project management expertise for three years.

Career at Verizon Business

Cong Nguyen's career includes a significant period at Verizon Business, where he held the position of Senior Implementation Coordinator from 1994 to 2011. Over the course of 17 years, he was involved in the implementation of various projects, contributing to the operational efficiency of the organization.

Professional Background

Cong Nguyen has a diverse professional background in customer service and project management. His experience spans over two decades, with roles that emphasize coordination and implementation in telecommunications. This extensive background supports his current responsibilities at Broadvoice.

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