Douglas Lara
About Douglas Lara
Douglas Lara serves as the Business Support Manager at Broadvoice, a position he has held since 2019. He has a background in network analysis and system administration, having previously worked at Boingo Wireless, Roundabout Entertainment, and AireSpring.
Current Role at Broadvoice
Douglas Lara serves as the Business Support Manager at Broadvoice, a position he has held since 2019. In this role, he is responsible for overseeing business operations and providing support to enhance organizational efficiency. His tenure at Broadvoice has allowed him to contribute to various initiatives aimed at improving customer satisfaction and operational processes.
Previous Experience at Boingo Wireless
Prior to his current role, Douglas worked as a Network Analyst at Boingo Wireless for a period of five months in 2019. During his time there, he focused on network performance and troubleshooting, contributing to the company's efforts in maintaining reliable wireless services.
Experience at Roundabout Ent. Inc
Douglas was employed as a System Administrator at Roundabout Entertainment Inc. from 2018 to 2019. His responsibilities included managing IT systems and ensuring the smooth operation of technology infrastructure within the organization. This role provided him with valuable experience in system management and support.
Background at AireSpring
From 2013 to 2019, Douglas worked at AireSpring as a Tier 2 Support specialist for six years. In this capacity, he provided advanced technical support to customers, resolving complex issues and ensuring high levels of service. His experience at AireSpring equipped him with extensive knowledge in telecommunications support.