Jessica Andrade
About Jessica Andrade
Jessica Andrade serves as a Business Billing Supervisor and has held various customer service roles at Broadvoice and Phone Power in Northridge, California since 2014. She has extensive experience in customer service management and previously worked as a Merchandiser at Macy's in New York.
Work at Broadvoice
Jessica Andrade has held multiple roles at Broadvoice since 2015. She began her tenure as a Customer Service Supervisor, a position she has maintained for nine years. In 2017, she advanced to the role of Customer Service Assistant Manager, where she has served for seven years. Additionally, she has been the Business Billing Supervisor since 2018, accumulating six years of experience in this role. Her work at Broadvoice is based in Northridge, California.
Current Role at Phone Power
Jessica Andrade has been the Customer Service Manager at Phone Power since 2014. With a decade of experience in this position, she oversees customer service operations in Northridge, California. Her responsibilities include managing customer interactions and ensuring service quality.
Previous Experience at Macy's
Prior to her current roles, Jessica Andrade worked at Macy's as a Merchandiser from 2005 to 2007. During her two years in this position in New York, New York, she was involved in product presentation and inventory management.
Professional Background
Jessica Andrade has a diverse professional background in customer service and merchandising. Her experience spans over a decade in customer service management roles, with significant time spent at both Broadvoice and Phone Power. This background has equipped her with skills in team leadership and customer relations.