Luis Ferreira
About Luis Ferreira
Luis Ferreira is a Business Systems Manager and Salesforce Architect at Broadvoice, where he has worked since 2022. He has extensive experience in technical analysis and web project management, particularly within the telecommunications, banking, and insurance sectors.
Work at Broadvoice
Luis Ferreira has been employed at Broadvoice since 2022, serving as the Business Systems Manager and Salesforce Architect. In this role, he is responsible for overseeing the integration and management of Salesforce systems, ensuring that they align with the company's business objectives. His work involves technical analysis, design, and development of web projects, leveraging his extensive background in the telecommunications sector.
Previous Experience in Salesforce Architecture
Prior to joining Broadvoice, Luis Ferreira worked as a Salesforce Technical Architect at Waeg, an IBM Company, from 2020 to 2022. He also held the position of Senior Manager, Salesforce Development at Truphone from 2014 to 2018. His experience includes leading Salesforce practices and managing development teams, focusing on enhancing client and partner portal configurations.
Education and Expertise
Luis Ferreira studied at Universidade Autónoma de Lisboa, where he earned a Licenciatura in Informatica de Gestão from 1994 to 1998. He possesses advanced skills in Microsoft SQL Server and Sybase administration and development. His educational background and technical expertise enable him to effectively manage complex web projects across various sectors, including telecommunications, banking, and insurance.
Career Progression in Consulting
Luis Ferreira has a robust consulting background, having worked at Capgemini as a Salesforce Technical Architect from 2010 to 2014 and as a Senior Consultant from 2000 to 2010. He also served as a Senior Consultant at AMS for one year in 1999. His roles involved technical analysis, project management, and the integration of Salesforce with internal and external web services.
Experience with IBM and Salesforce Practices
Luis Ferreira's career includes significant experience at IBM, where he was the Senior Manager and Salesforce Practice Lead in Global Business Services from 2018 to 2020. His role focused on driving Salesforce initiatives and managing teams to deliver effective solutions. This experience further solidified his expertise in Salesforce architecture and technical project management.