Madelyn Webster
About Madelyn Webster
Madelyn Webster is a Regional Channel Manager with extensive experience in unified communications and contact center solutions. She has held various roles in the technology sector, focusing on partner development and relationship management across multiple companies.
Work at Broadvoice
Madelyn Webster currently serves as a Regional Channel Manager at Broadvoice, a position she has held since 2024. In this role, she focuses on developing and maintaining relationships with partners to enhance the company's channel strategy. Her responsibilities include aligning partners with technology solutions that meet customer needs, ensuring that both partners and customers achieve success through the Partner Program.
Previous Experience in Channel Management
Prior to her current role, Madelyn Webster accumulated extensive experience in channel management across various companies. She worked as a Senior Channel Manager at Aircall from 2022 to 2023 and as a Regional Channel Manager at Edify from 2020 to 2022. Her background also includes positions such as Inside Channel Manager at Interactive Intelligence and Partner Manager at NICE inContact, showcasing her expertise in unified communications and contact center solutions.
Education and Expertise
Madelyn Webster earned a Bachelor of Science degree in Communications Studies from Ball State University, where she studied from 2011 to 2014. Her educational background has equipped her with strong communication skills, which she applies in her professional roles. She specializes in unified communications and contact center solutions, focusing on aligning partners with technology that enhances customer service.
Involvement in Professional Organizations
Madelyn Webster served as the Strategic Partnerships Co-Chair at the DFW Alliance of Technology and Women from 2023 to 2024. In this role, she contributed to fostering relationships within the technology community in the Dallas-Fort Worth Metroplex. Her involvement reflects her commitment to building a network of professionals to share resources and improve customer service.
Career Development Goals
Madelyn Webster aims to develop, train, and sustain lasting relationships with a select group of partners. She focuses on helping companies find success and satisfaction within their Partner Programs. Her goal is to build a network of professionals that can collaborate and share resources, ultimately enhancing customer service and partner engagement.