Renee Arostegui
About Renee Arostegui
Renee Arostegui is a Senior Customer Success Manager at Broadvoice, where she has worked since 2023. She has a background in customer success and sales, with previous roles at IntelliShift, Emotive, Toast, Inc., and Republic National Distributing Company.
Work at Broadvoice
Renee Arostegui has been employed at Broadvoice since 2023, serving as a Senior Customer Success Manager. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from Broadvoice's services. Her responsibilities include managing customer relationships, addressing client inquiries, and implementing strategies to improve customer retention.
Previous Experience in Customer Success
Prior to her current position, Arostegui worked as a Customer Success Manager at Emotive from 2021 to 2023. She also held a similar role at IntelliShift from 2020 to 2021. Her experience in these positions involved guiding customers through product usage, resolving issues, and fostering long-term relationships to drive customer loyalty.
Background in Sales and Liaison Roles
Before transitioning to customer success roles, Arostegui worked as an On-Premise Spirits Sales Representative at Republic National Distributing Company from 2017 to 2020. Additionally, she served as a Physician Liaison at SLEEP RITE LLC from 2013 to 2016. These positions provided her with valuable skills in relationship management and communication.
Education and Expertise
Renee Arostegui obtained a Bachelor’s Degree in Mass Communication with a focus on Public Relations from Louisiana State University, where she studied from 2009 to 2013. She also attended Mount Carmel Academy from 2004 to 2009. Her educational background supports her expertise in customer relations and communication strategies.