Ryan Parkinson
About Ryan Parkinson
Ryan Parkinson is a Technical Implementation Specialist with extensive experience in troubleshooting SIP signaling and network management. He has worked in various technical roles since 2007 and has a background in Emergency Medical Technology.
Work at Broadvoice
Ryan Parkinson has served as a Technical Implementation Specialist at Broadvoice since 2007. In this role, he is responsible for implementing technical solutions and ensuring customer satisfaction. His expertise in troubleshooting SIP signaling and analyzing PCAPs using Wireshark contributes to the effective resolution of technical issues. Ryan's long tenure at Broadvoice highlights his commitment to the company and his proficiency in handling complex technical tasks.
Work at DSLExtreme
In addition to his role at Broadvoice, Ryan Parkinson has been working at DSLExtreme since 2007, providing support for small and medium businesses. His responsibilities include assisting clients with technical inquiries and ensuring that their network needs are met. Ryan's extensive experience in customer service and technical support has been instrumental in delivering quality assistance to clients in the Greater Los Angeles Area.
Education and Expertise
Ryan Parkinson studied Emergency Medical Technology/Technician (EMT Paramedic) at Emergency Training Services, achieving certification in this field. He also completed his secondary education at Saratoga High School from 1994 to 1998. His technical expertise includes troubleshooting SIP signaling, managing networks using SSL/Tunneling with tools like PUTTY, and configuring various network settings such as FQDN and port forwarding rules.
Technical Skills and Tools
Ryan possesses strong technical skills, including proficiency in Microsoft applications such as Word, Excel, and Outlook. He is also skilled in using technical tools like Notepad++, XML Marker, and Audacity. His experience with web browsers like Firefox and Chrome further enhances his ability to navigate and troubleshoot online environments. Ryan's knowledge of network management techniques, including VLAN, QoS, and ALG, supports his effectiveness in technical roles.
Professional Experience in Music
Since 1998, Ryan Parkinson has been self-employed as a music professional in the Greater Los Angeles Area. His experience in this field spans over 26 years, showcasing his dedication and passion for music. This role complements his technical expertise, demonstrating his versatility and ability to manage diverse professional interests.