Wasubire Julius
About Wasubire Julius
Wasubire Julius is a Technical Support professional with extensive experience in wireless networking and a background in computer science and urban planning. He has held positions at various institutions, including Mbarara University of Science & Technology and the Infectious Diseases Institute, and currently works at DSLExtreme and BroadVoice in the Greater Los Angeles Area.
Work at Broadvoice
Wasubire Julius has been employed at Broadvoice since 2014, where he serves in the role of Technical Support. His responsibilities include assisting customers with technical issues and ensuring the smooth operation of communication services. His experience in this position spans over 10 years, contributing to the company's commitment to providing reliable voice services.
Current Role at DSLExtreme
In addition to his position at Broadvoice, Wasubire Julius has worked at DSLExtreme since 2015 as a Technical Support specialist. His role involves troubleshooting and resolving customer inquiries related to internet services. He has accumulated 9 years of experience in this capacity, enhancing customer satisfaction and service efficiency.
Previous Experience in Academia and Research
Wasubire Julius has a background in academia, having worked as a Lecturer at Mbarara University of Science & Technology from 2007 to 2013. During the same period, he also held the position of Data Officer at the Infectious Diseases Institute (IDI). His dual roles in education and research provided him with a strong foundation in data management and analysis.
Education and Expertise
Wasubire Julius obtained his MSc. in Computer Science from Makerere University, completing his studies from 2005 to 2007. He also earned a Bachelor of Urban Planning from the same institution, studying from 1999 to 2003. His educational background supports his professional interests in Wireless Networking, Voice Over IP technology, Geographical Information Systems, and Database Management/Programming.
Research Interests
Wasubire Julius has expressed a research interest in Voice Over IP technology, which aligns with his current roles in technical support. His professional interests further extend to Geographical Information Systems and Database Management/Programming, indicating a diverse skill set that supports his work in technology and data analysis.