Business Telecommunications Services
Business Telecommunications Services (BTS) is a provider of comprehensive telecom solutions including Managed Services, Digital Voice, and Cloud Communications, with over 25 years of industry experience and a global presence in cities like Miami and Singapore.
Services
Business Telecommunications Services (BTS) offers a range of solutions in the telecommunications industry. These include Managed Services, Digital Voice, A2P Monetization, Fraud Prevention, and Cloud Communications. The company provides global connectivity and advanced technology to optimize telecom performance. BTS's Managed Voice Services enable clients to focus on their core business operations while handling international complexities. The company also provides Cloud Numbering services, which allow for global domestic voice and messaging needs, utilizing an all-in-one platform that integrates modules for switching, routing, fraud prevention, and billing.
Global Presence
Business Telecommunications Services (BTS) has established a strong international presence with offices in Miami, Singapore, Rome, Madrid, Zaragoza, and Warsaw. This global footprint enables BTS to deliver solutions and services that cater to diverse markets across different regions. The extensive network ensures effective global connectivity and supports the company’s mission to provide advanced technology solutions for optimizing telecommunications performance.
Technology and Innovation
BTS employs AI-enabled processes and a substantial IPX mesh for their Digital Voice services. The company also provides A2P Delivery Intelligence with direct coverage and state-of-the-art fraud prevention capabilities. Moreover, BTS uses self-developed tools for proactive real-time fraud monitoring and prevention, blocking over 10,000 fraudulent calls monthly through Big Data Analytics and customized alerting systems. The Virtual Numbering Platform, developed by the BTS Innovation Hub, facilitates global communications management.
Strategic Partnerships and Acquisitions
Business Telecommunications Services (BTS) has entered into strategic partnerships and made several acquisitions to enhance its service offerings and expand its market presence. Notably, BTS partners with global multinationals such as Softbank for telecom management and has been selected by Liberty Latin America as the exclusive International Voice Managed Services Partner for specific markets. The company has also strengthened its Cloud Communications services by acquiring Kinecdid Networks and forging a strategic partnership with Hiberus, acquiring a majority stake in technology firm Link for international expansion.