Calii
Calii, formerly known as Clinea, is a leading grocery delivery service based in Monterrey, Mexico, specializing in fresh produce and a wide range of grocery items, with a focus on direct connections with producers to ensure quality and savings.
Company History
Calii, formerly known as Clinea, operates out of Monterrey, N.L., Mexico. The company underwent a rebranding process, changing its name from Clinea to Calii. Currently, Calii positions itself within the consumer industry, focusing on the food and beverage sub-industry. It has been a part of the Y-Combinator S18 batch.
Services
Calii offers an extensive range of grocery items, including meats, dairy, bulk items, snacks, and household goods. The company guarantees the quality and freshness of its products, providing easy replacement or refund within 2 hours through their mobile app. Calii's standout service includes free home delivery for orders over $700, completed within 2 hours. Users also enjoy weekly promotions and crazy gifts on their favorite products.
Mobile App
Calii has a dedicated mobile app that simplifies grocery shopping. Available on both Google Play and the App Store, the app allows users to place orders and access the company’s services. The app has achieved high ratings, 4.8 out of 5 stars, reflecting strong customer satisfaction. Key features include easy product replacement or refund, weekly promotions, and access to customer support via WhatsApp and email.
Customer Satisfaction
Calii is rated as the #1 home delivery grocery app in Mexico, boasting high customer satisfaction with thousands of orders placed daily. Users appreciate the savings of up to 40% on weekly groceries, as well as the freshness of produce sourced directly from producers. Customer support is accessible via WhatsApp and email, ensuring a seamless experience for shoppers.
Regions and Reach
Calii operates primarily within Mexico and has also expanded its reach throughout Latin America. The company connects directly with producers to bring fresher fruits and vegetables to consumers, emphasizing significant cost savings. The company's logistics network supports its promise of delivering groceries within less than 2 hours, serving a wide and growing customer base.