Amy Shaffer
About Amy Shaffer
Amy Shaffer is a Strategic Account Manager at CallRevu with extensive experience in the automotive industry and expertise in business process improvement.
Current Role as Strategic Account Manager
Amy Shaffer currently works at CallRevu as the Strategic Account Manager. She has been in this position since 2019. Her role involves managing strategic accounts and leveraging her extensive experience in the automotive industry to drive client success. Her duties likely include fostering client relationships, identifying business opportunities, and ensuring customer satisfaction.
Past Positions at CallRevu and CallSource
Before her current role, Amy served as a Senior Client Success Manager at CallRevu from 2017 to 2019. Earlier in her career, she worked at CallSource as a QC Specialist for 11 years, from 2006 to 2017. These roles helped her develop a deep understanding of client needs and quality control processes.
Early Career Positions
Amy began her career as an Office Manager at Schaefer and Strohminger, where she also worked in BDC and Aftermarket Sales from 1996 to 2004. She then joined Cintas as an Office Manager from 2004 to 2006. These roles provided her with foundational experience in office management and business operations.
Education
Amy Shaffer studied at Perry Hall High School from 1992 to 1996. Her education laid the groundwork for her subsequent career in the automotive and business sectors.
Expertise in Business Process Improvement
Amy possesses expertise in business process improvement, which she uses to optimize operations and enhance customer satisfaction. Her skills in this area contribute significantly to her effectiveness as a Strategic Account Manager.