Eric Glass
About Eric Glass
Eric Glass is the Senior Director of Sales Engineering & Product Enablement at CallRevu, with over two decades of experience in the Enterprise SaaS domain.
Company
Eric Glass is currently the Senior Director of Sales Engineering & Product Enablement at CallRevu. He has held this role since 2023. CallRevu focuses on automotive dealership solutions that enhance customer experience and drive sales.
Title
As the Senior Director of Sales Engineering & Product Enablement, Eric Glass is responsible for bridging the gap between sales and product teams. His role includes developing strategic initiatives and ensuring the seamless implementation of product functionalities that meet customer needs. He fosters the growth of the sales engineering team and works to enhance product understanding and adoption.
Education and Expertise
Eric Glass holds a Bachelor of Arts in Electronic Media and Communication from Texas Tech University, obtained between 2000 and 2005. With over 20 years in the Enterprise SaaS domain, he has developed a wealth of knowledge in product marketing, customer success, and sales engineering. His expertise includes developing go-to-market strategies, simplifying complex concepts, and delivering compelling storytelling to enhance customer experiences.
Professional Background
Eric Glass has a diverse professional background. He served as Director of Product Marketing at Notified from 2022 to 2023, and before that, as Senior Manager Customer Success from 2020 to 2022. At Intrado, he worked as a Team Lead - Customer Success and Senior Customer Success Manager, with a 6-year tenure in the Austin, Texas Area. Earlier in his career, he was an Account Manager at Bulldog Solutions and a Sales Executive at Lombardi Software, demonstrating a strong foundation in sales and account management.
Personal Interests
Outside of his professional life, Eric Glass enjoys spending time with his wife and three children. He is also an avid gamer and content producer, which shows his passion for technology and storytelling in both his personal and professional arenas.