Holly Shalfi
About Holly Shalfi
Holly Shalfi is a Performance Manager at CallRevu with a strong background in the automotive industry, specializing in customer retention and profitability through innovative phone process performance solutions.
Current Roles at CallRevu
Holly Shalfi currently holds dual roles at CallRevu, serving as both Performance Manager and Senior Customer Success Manager since 2017. In these capacities, she has been pivotal in implementing performance solutions that help clients enhance market share, customer retention, and profitability. By leveraging her expertise in real-time actionable insights and mobile alerts, she has significantly contributed to the success of CallRevu's clients.
Experience at AutoLoop
Before joining CallRevu, Holly Shalfi was an Account Manager at AutoLoop from 2016 to 2017, where her responsibilities included managing client accounts on the West Coast for nine months. Her role enabled her to further hone her skills in customer success and account management within the automotive industry.
Role at The Higher Gear Group
Holly Shalfi worked as a Regional Client Manager at The Higher Gear Group from 2014 to 2016. Over her two-year tenure, she managed regional client relationships, providing dedicated support to enhance client engagement and satisfaction.
Early Career at Paragon Honda
Earlier in her career, Holly Shalfi held multiple positions at Paragon Honda. She started as a BDC Representative from 2003 to 2007, followed by a role as Portfolio Manager from 2012 to 2013. Her experience at Paragon Honda set the foundation for her expertise in business development and portfolio management within the automotive sector.
Animal Care & Control Experience
Holly Shalfi also has experience outside the automotive industry. She worked at Animal Care & Control as a Safer Assessor from 2009 to 2011 and as a Behaviorist & Canine Assessment Specialist at Animal Care & Control of NYC from 2008 to 2010. These roles allowed her to develop a unique skill set in animal behavior assessment, particularly in Staten Island.