Lauren Smalley
About Lauren Smalley
Quality and Reporting Manager: Lauren Smalley
Lauren Smalley serves as the Quality and Reporting Manager. In this role, she oversees quality improvement initiatives and manages reporting processes to ensure accuracy and effectiveness. With a span of over three years in quality improvement and design, she brings substantial expertise to the table.
Lauren Smalley's Education and Expertise
Lauren Smalley holds a Masters in Social Work, providing her with a solid foundation in understanding and addressing social issues. Her educational background complements her four years of direct case management experience, allowing her to develop a comprehensive view of the social work landscape.
Background in Case Management and Quality Improvement
Lauren Smalley has four years of direct case management experience, during which she managed and supported various cases effectively. Following this period, she accumulated three years of experience in quality improvement and design, enhancing her skills in process efficiency and client outcomes.
Beliefs and Mission Alignment with Capital IDEA Houston
Lauren Smalley is passionate about the mission of Capital IDEA Houston. She strongly believes that knowledge is power and is dedicated to empowering others to achieve their goals. She understands the challenges posed by socioeconomic factors and appreciates that Capital IDEA Houston provides opportunities without burdening individuals with debt.