CCG IQ
CCG IQ, headquartered in Charlotte, North Carolina, provides a suite of services and brands that support adjusters in settling claims accurately and quickly, with a focus on HVAC systems, electronics, and specialty items.
Company Overview
CCG IQ is headquartered in Charlotte, North Carolina, with a presence nationwide. The company provides a suite of services and family of brands designed to enable timely decisions in claims settlements. By supporting adjusters with a national network of claims experts, CCG IQ ensures claims are handled accurately and quickly.
Claims Settlement Services
CCG IQ offers services to assist with fair claims settlement recommendations, particularly for HVAC systems, electronics, and other specialty items. The company verifies equipment availability and market value pricing to aid adjusters in settling claims efficiently. Their offerings include both desktop pricing reviews and onsite assessments for both residential and commercial properties.
Specialized Brands and Solutions
CCG IQ operates several specialized brands, including HVAC Investigators (HVACi), which provides all-in-one HVAC and refrigeration claims solutions and desktop pricing reviews. Another notable brand, StrikeCheck, offers streamlined processes for evaluating property insurance claims involving electronic items. Additionally, CCG IQ offers an interactive lightning verification report to identify lightning flashes within a 5-mile radius over a 7-day period.
Claims Processing Platforms
CCG IQ enhances its solutions through integrations and partnerships with leading claims processing platforms like Symbility Claims Connect, Guidewire ClaimCenter, and XactAnalysis. These integrations ensure comprehensive and understandable data is provided, enabling adjusters to settle claims accurately.
Committees and Work Environment
In 2018, CCG IQ formed six committees to unite common interests, foster friendships, and promote an engaging work environment. These committees include Arts & Parks, Foodies, Holiday & Events, Music, Social Responsibility, and Sports, reflecting the company's commitment to a positive and collaborative workplace culture.
Merger with Donan
CCG IQ completed a merger with Donan, positioning the company as a market leader in analytical claims services for the insurance industry. This significant merger enhances CCG IQ's capabilities and reinforces its commitment to providing superior claims services.
