CDC Software
CDC Software provides iPaaS solutions for contact centers globally, offering seamless integration across telephony systems, CRM, and marketing platforms, headquartered in Bloomsburg, Pennsylvania since 2014.
Company Overview
CDC Software, headquartered in Bloomsburg, Pennsylvania, provides enterprise integration Platform as a Service (iPaaS) solutions for contact centers. Founded in 2014, CDC Software offers its services globally, assisting clients on six continents. The company's solutions enable real-time, events-based links between telephony systems, CRM, and marketing automation platforms, designed to reduce the lifetime cost of ownership compared to custom integration projects.
Enterprise iPaaS Solutions
CDC Software specializes in providing integration Platform as a Service (iPaaS) tailored for contact centers. The company connects over 90 contact center systems and offers solutions that can be deployed in the cloud, on-premise, or in a hybrid environment. This flexibility ensures that CDC Software's services can meet the broad and diverse needs of its clients.
Prebuilt Connectors
The company's iPaaS solutions feature prebuilt connectors for major CRM and telephony systems. These prebuilt connectors enable seamless integration and real-time event processing between telephony systems, CRM, and marketing automation platforms, ensuring efficient and consistent operations for contact centers.
Pricing and Professional Services
CDC Software offers professional services starting at $175-225 per hour, as well as options for fixed project costs. The company also prices its telephony-CRM integration services on a per seat per month basis with an annual subscription. This pricing model makes CDC Software's solutions more accessible and predictable for large corporations across various industries.
Global Clientele
CDC Software serves a broad spectrum of large corporations across various industries, providing tailored solutions to meet specific organizational needs. With a client base spanning six continents, CDC Software has established itself as a trusted provider in the enterprise contact center environment.