Centricity
Centricity, a subsidiary of Bankers Financial Corp, offers a range of club memberships and extended service plans for various products, including electronics, appliances, and home goods, with a focus on enhancing customer experience and product longevity.
Services
Centricity offers a variety of club memberships tailored to different customer needs, including My Home Club, My Connect Club, @ Work Club, My Travel Club, and My Lifestyle Club. The My Connect Club helps members stay connected to family, business, and life, providing protection for mobile devices and Age Tech for older adults. My Travel Club offers concierge services, featuring protection for products and experiences during trips. My Lifestyle Club caters to interests such as running, camping, skiing, boating, and jewelry collecting with customized membership programs. Additionally, Centricity provides extended service plans covering mechanical and electrical failures, accidental damage, and other benefits for appliances, consumer electronics, and home goods.
Products
Centricity's product suite encompasses a range of protection programs for appliances, consumer electronics, home networks, security systems, and other home goods. Membership plans like My Connect Club, My Travel Club, and My Lifestyle Club offer various perks aligned to different lifestyles and needs. Product protection programs include covering mechanical and electrical failures, accidental damage, food loss, laundry benefits, and power surge protection. Centricity also extends protection to major appliances, consumer electronics, sports equipment, and fine jewelry.
Premium Plans and Features
Centricity's premium plans offer features such as early upgrades, exclusive perks, and affordable benefits. These plans aim to enhance the customer experience by providing additional value and convenience, ensuring customers benefit from improved product longevity and overall satisfaction.
National Service Network
Centricity operates a comprehensive national service network that provides in-home and fast-turn express services. This network supports a wide array of products, including major appliances, consumer electronics, outdoor power equipment, power tools, generators, pressure washers, tractors, jewelry, and home goods. The service network ensures effective and timely support for customers, aiming to enhance the customer experience and maintain product functionality.
Company Background
Centricity is a wholly owned subsidiary of Bankers Financial Corp, headquartered in St. Petersburg, FL. The company rebranded in 2023 to focus on lifestyle services, offering innovative Club programs with a variety of benefits throughout the ownership cycle for a broad range of consumer products. Centricity partners with retailers and manufacturers to provide customized product protection solutions, driving revenue and fostering customer loyalty.