Angie (Jachniw) Traverso
About Angie (Jachniw) Traverso
Angie (Jachniw) Traverso is the Manager of Technical Product Support for The Americas at Cision, based in Chicago, Illinois. She has a diverse background in customer support, editorial roles, and public relations, with experience both in the U.S. and internationally.
Title
Angie (Jachniw) Traverso is the Manager of Technical Product Support for The Americas at Cision. Based in Chicago, Illinois, she leads a team responsible for providing technical product support across the United States and Canada.
Professional Background
Prior to her current role, Angie held various positions at Cision. She was the Upsell Provisioning Lead for Enterprise Customer Support in 2021 and served as a Sr. Account Architect in Customer Support from 2020 to 2021. Her earlier experience includes working in client experience for consumer goods at Weber Shandwick, and as an editorial assistant and brand relations and PR intern at maven46 in Dublin, Ireland. She also served as a Public Relations Team Ambassador at The Greenlee School of Journalism and wrote diversity-focused columns for the Iowa State Daily.
Education and Expertise
Angie holds a Bachelor's degree in Communication, Journalism, and Related Programs from Iowa State University, where she also minored in Women's Studies. Her academic background provides a strong foundation in journalism, communication, and public relations.
Work Experience in Journalism and PR
Angie has diversified experience in editorial and public relations roles. She has worked internationally as an editorial assistant and brand relations and PR intern in Dublin, Ireland at maven46. In the United States, she served as a Public Relations Team Ambassador at The Greenlee School of Journalism and as a diversity columnist for the Iowa State Daily.
Global Experience
Angie has gained global experience through her work in Dublin, Ireland, where she was an editorial assistant and brand relations and PR intern at maven46. This international exposure contributes to her versatile expertise in both editorial content creation and brand relations.