Anthony Pipak
About Anthony Pipak
Anthony Pipak is a Technical Support Engineer at Cision with over 5 years of experience in technical troubleshooting and enterprise customer support.
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Anthony Pipak is a Technical Support Engineer currently working at Cision. With a robust background in technical support and customer service, he leverages his extensive experience to resolve complex technical issues and enhance customer satisfaction.
Work Experience at T-Mobile
From 2019 to 2022, Anthony Pipak worked as a Mobile Expert at T-Mobile in Stafford, Virginia, United States. During his three years in this role, he honed his skills in mobile technology, customer service, and sales, providing expert advice and solutions to customers.
Work Experience at Apple
Anthony Pipak held dual roles at Apple, serving as a Senior Advisor from 2016 to 2017 for 11 months and as an Applecare Advisor from 2015 to 2017 for two years in a remote capacity. In these positions, he provided high-level technical support and customer service, assisting customers with complex technical issues related to Apple products.
Geek Squad and Best Buy Experience
Before his tenure at Apple, Anthony Pipak worked as a Consultation Agent at Geek Squad from 2012 to 2014 for two years and as a Computer Sales Associate at Best Buy in the same year for eight months. These roles further developed his technical troubleshooting and customer service skills.
Education and Expertise
Anthony Pipak earned a Bachelor's degree in History from Saint Vincent College, completing his studies between 2018 and 2020. Additionally, he holds an Associate of Liberal Arts with a focus on Physical Therapy/Therapist from Westmoreland County Community College, where he studied from 2011 to 2013. With over five years of experience in technical troubleshooting, he collaborates with engineering, product, and sales teams to enhance the customer experience. He seeks a technical career that utilizes his experience with Data, Cloud, Linux, and SQL technologies.